Pearl and Crystal Monarch Butterfly Shoulder Grazer Earrings
Premium Packaging
Crafted with Precision
Tarnish Free
Pairs well with
Pearl and Crystal Monarch Butterfly Shoulder Grazer Earrings
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays and Saturdays.
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Shipping Information
We provide Free Shipping on all Prepaid and COD orders!
We send out notifications when your order is shipped!
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Customer Support
We're always available to answer all your queries Monday to Friday 10:00-18:00.
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Contact Us
You can reach out to us at our email - support.dhrut@piederums.com.
You may also call us at +91-9654546022.
Product details
Materials
Shipping
We offer free shipping on all Prepaid and COD orders!
Your order will be delivered within 5 - 7 business days. If you require your order on a priority basis, please email us at support.dhrut@piederums.com, and we will arrange priority shipping where possible*.
*extra charges may apply.
Returns & Refunds
We hope you like the pieces bought from us. However, if you wish to make a return, you can do so within 15 days of delivery. You'll receive a store credit note valid for 6 months from the date of issue.
Please note that as per our company policy, we don't offer bank refunds on pieces sold.
FAQs
Please read our FAQs page to find out more.
How do I care for my Jewelry?
Store each piece separately in airtight bags or original packaging to prevent tarnishing.
Keep jewelry in a cool, dry place away from direct sunlight.
Avoid contact with liquids.
How can I track my order?
If you have an account with us, you can log in to see yourorders.
Go to "My Orders" and you can check where your order is right now. We'll email you a tracking number when your order ships so you can watch its journey to you.
If you don’t have an account with us, you can make one using the email you ordered with, and you'll see your order right away in "My Orders". We send tracking numbers automatically once we pack your order.
After the delivery driver picks up your package and scans it, you can track it. This usually takes a few hours, and if we packed it on the weekend, tracking will start updating on the next business day.
If you require further help, you can reach out to us at support.dhrut@piederums.com and we will help you.
Can I cancel or update my order?
As our team works hard to get your order dispatched as quickly as possible, we cannot guarantee we will be able to cancel or update your order. Please reach out to our Customer Experience Team at support.dhrut@piederums.com and we will do our best to support you.
Can I change my shipping address after placing my order?
If your order is still under processing, there is a possibility to change the address. Please reach out to support.dhrut@piederums.com and we shall help you.
Once an order is dispatched, it will not be possible for us to change your address.
My order came damaged. What should I do next?
If the order received has some faulty/damaged/incorrect items, we can exchange it for you. To initiate an exchange please record an unboxing video along with your order details and a video of the received order within 48 hours of delivery - clearly showing the product’s condition.The video should include the outer packaging, and the box being opened for the first time.
If you need more help, please write to us at support.dhrut@piederums.com or call/whatsapp us at +91-9654546022 and we will be happy to help you out.
What is your return policy?
We accept returns for unused jewellery that are in the original packaging. Please record an unboxing video along with your order details and a video of the received order within 24 hours of delivery - clearly showing the product and the packaging. The return window is valid for 15-days from the date of delivery.
Please note - the video is extremely essential to be sent to us within 24 hours to initiate the return-exchange request.
Post the video is approved, we only provide store credits, valid for 6 months from the date of issue. For more info, you can check our Refund Policy.